BALCAN AI Systems ("BALCAN," "we," "us," or "our") is operated by Baloverse LLC. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, book a consultation, or communicate with us.
Information We Collect
We may collect information that you voluntarily provide to us, including your name, email address, telephone number, business information, and information submitted through our website, chat widget, booking system, or other communication channels.
We may also collect limited technical information about your use of our website, such as browser type, device information, IP address, and website usage data.
How We Use Information
We may use the information we collect to respond to inquiries, provide requested services, schedule consultations, provide customer support, communicate about existing or requested services, improve our website and services, maintain business records, and comply with applicable legal requirements.
SMS Communications
If you provide your mobile telephone number and consent to receive SMS communications from BALCAN AI Systems, we may send text messages relating to your inquiries, requested services, appointment coordination, customer support, and other service-related communications.
Message frequency varies depending on your interaction with us. Message and data rates may apply.
You may reply STOP at any time to opt out of further SMS communications, or HELP for assistance.
Mobile Information and SMS Consent
We do not sell or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for marketing or promotional purposes.
Information may be shared with service providers that assist us in delivering our services, such as communications, hosting, scheduling, customer-support, and technology providers, solely as necessary to provide those services. SMS opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes.
Service Providers
We may use third-party service providers to operate our website, communications systems, scheduling tools, analytics, hosting, and other business infrastructure. These providers may process information on our behalf as necessary to perform their services.
Data Security
We use reasonable administrative and technical measures intended to protect personal information. However, no electronic transmission or storage method can be guaranteed to be completely secure.
Your Choices
You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable legal requirements. You may opt out of SMS communications at any time by replying STOP.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date.
Contact Us
4411 S Congress Ave. Apt 2203 78745
Austin, Texas
Email: info@balcansystems.com
Phone: +1 (915) 330-7488